Sending packages is one of the most tedious tasks love ones face. There are so many rules and regulations. Each Prisoner can receive packages, but it must be the specific item. Items that are not allowable will be returned to you at the cost of the prisoner. When this occurs, the postage charge is immediately deducted out of the recipients account.  I have known for 2-3 boxes to be sent back and forth before the right items have been obtained. 

 Each prison has their own list of what outside items are permissible in their facility.  

Christmas packages (see Securepak) are provided by outside companies in many states. The incarcerated fill out order forms and send them to their loved ones to order. The company contracted by the prison delivers the items. Other states still allow Christmas packages to be mailed in. The person incarcerated is given a “Shopping List” of items that can be received. This normally includes sizes, brands, packaging constraints, and categories. 

In some prisons, Inmates may order and receive food and sundry packages from “Sam’s Club” like vendors; this is mostly practiced in the facilities New England Region. 

All other packages are mailed in by the prisoner’s family or contracted out to a packaging company by the family. will assist you in locating the specific items, package it appropriately and arrange shipping. With our detailed research, no package will be refused.


 Packages are permitted to be sent to Level 1, 2, 3, 4A, and Death Row inmates.  However, there are limitations to the number of packages that may be sent.

 Similarly, inmates temporarily assigned to a medical center, sent to outside hospitals, assigned to disciplinary control or local control, or assigned to intensive prison programs are not eligible to receive packages.  

Most prison’s, release the prisoner in plain white tee shirt and jeans. However, if you are in a minimum security facility you are typically allowed to have your release clothing package mailed in.

This allows for Ex-offenders who are being released to leave the institution feeling good, confident and ready to join their new community.

Institutions provide inmates with a list of items they may receive.  The list may vary from prison to prison.  It is the responsibility of the inmate to provide family members, friends, and others with the list and the proper mailing guidelines.


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Package Q &A

Q: How do I know that items are acceptable at the facility?

 A: We have taken the guess work out of shopping for you. The only items sent out are already approved by the state and/or facility so you can shop with the assurance that everything we make available has been pre-approved. Keep in mind that there are quantity limits on some items. Item restrictions change daily and we do our best to keep these as current as possible. 

Q: Do you make substitutions?

 A: We will only make substitutions if you approve us to do so. If you approve substitutions, we will substitute with an item of equal or greater value. Please check the YES box on your order form if you would like for us to substitute items ordered that are out of stock.

Q: What payment methods do you accept?

 A: We accepts the following forms of payment: MasterCard, Visa,  and Discover. Full payment must be made prior to an order being processed. We accept Credit/Debit cards and Prepaid cards with Visa/MasterCard logos. There will be a hold on your credit card/debit card for the amount of the order at the time the order is placed. The hold on your card will be removed and your card will be charged at the time the package ships.

Q: How can I place an order? 

A: Order online at